File tech support

Otherwise, use any other local account that has admin privileges. Remote users will not be able to download techsupports via the UI. Techsupport Files Explained. Each URL is a different log file type and contains unique information. TAC typically requires all three files to be uploaded per node in order to get all logging for a complete analysis. Note: If an Export Destination was selected instead of Export to Controller , the defined Remote Location will have a folder that contains the above three files per node.

Connect sftp to each APIC. An On-Demand Techsupport is almost always preferred to a local techsupport because an On-Demand Techsupport provides a more complete picture. A local show tech may be applicable in the below scenarios. As shown in the below figure, A show tech can be captured locally or sent to a remote location from the Utilities section of CIMC Admin tab. From this section, apart from collecting a tech-support, Configuration could be Exported or Imported aswell.

Also, the Hardware inventory of the Chassis can either be downloaded or exported to a remote location. These outputs are required generally for RCA. Copy and paste the below set of commands on an APIC. As of today, the show techs already include the below, but only 10, records. In some cases, TAC might request more than 10, records. Note : Starting with release 5. Refer to procedure in next section.

If the system has a software failure in a particular process, a core file is generated and the process is reloaded. When a process crashes and a core file is generated, a fault as well as an event is generated. Along with the Core files, also collect these additional commands:. You can use SCP to export it. You might also want to export Vcenter and ESX host log as shown in the screenshots below. For Multisite Controller, the images below show the locations where the Audit logs and troublehooting report can be generated:.

System Logs. In the top right corner of the System Logs frame, click the edit button. An archive of the selected items will be downloaded to your system. The report contains the following information:. All schemas , sites definitions , tenants definitions , users definitions in JSON format.

For more details on how to send the Orchestrator logs to an external log analyzer tool in real time, please refer the below link. Skip to content Skip to search Skip to footer. Available Languages.

Download Options. Updated: December 17, Contents Introduction. To display specific devices in the list, use the filter utility: Operators - display devices using an operator. Version - display devices that are running a specific software version. Many software companies offer support online or by phone. Stores that sell computer equipment also offer technical support in person. If you paid a tech support scammer with a credit or debit card, you may be able to stop the transaction. Contact your credit card company or bank right away.

Tell them what happened and ask if they can reverse the charges. If you paid a tech support scammer with a gift card, contact the company that issued the card right away. Tell them you paid a scammer with the gift card and ask if they can refund your money. Then run a scan and delete anything it identifies as a problem. If you gave your user name and password to a tech support scammer, change your password right away.

If you use the same password for other accounts or sites, change it there, too. Create a new password that is strong. How does the scam work? Cisco Employee. Back Previous. Latest Contents. Fabric Interconnect local forwarding capability. Created by m1xed0s on AM. I have a small business where they had 3 raids configured. They replaced the 2 drives and during the reconfiguration they cleared the raid Created by Dragomir on AM.

Created by vevdokimov on AM. Thank you in advance. Created by nowucs on AM.