Cancel Submit. Previous Next. Hi, Welcome to Microsoft Community. I understand Groove app is creating problem for you. We will assist you with it. I suggest you update all your drivers and check. Click on Update and Security. Click on Recovery option. Under Advanced Startup , click Restart now. Click on Tr oubleshoot , Advanced options , Startup Settings.
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Disappointed win 8 user. In reply to A. User's post on August 2, How does this disable the Music Groove app? That is what is needed here. I fail to see how this will stop Cortana from using it. Believe I have tried to instruct Cortana to not use it. You are limiting my choices for a music player. If you deleted any accounts, restart Groove, wait for data transfer to complete, and then quit Groove again.
In Windows Explorer, find and delete the Groove directories. The default locations of these directories vary depending on the Groove version and on the operating system:.
Note The Application Data folder is a hidden folder. If you cannot see the folder in Windows Explorer, follow these steps:. In the Advanced settings area, click Show hidden files and folders under Hidden files and folders , click Reset All Folders in the Folder views area, and then click OK. On the View menu, click Refresh to update the file listing.
More Information In certain scenarios, you may have to uninstall Groove. For more information about how to back up an account, click the following article number to view the article in the Microsoft Knowledge Base: How to back up accounts and workspaces in Groove After you back up any data that you may need later, use one of the following procedures to uninstall Groove from the computer.
How to uninstall Groove but leave all associated data On the File menu, click Exit , and then click Yes when you are prompted to confirm. How to uninstall Groove and remove all associated data In the Groove Launchbar, click Preferences on the Options menu, and then click the Identities tab. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base: How to back up accounts and workspaces in Groove Click the Account tab, click Delete under Delete Account from this Computer , and then provide your password when you are prompted.
Repeat steps 1 through 3 for each account in your Groove installation. Click No when you receive the following message: Do you want to uninstall your user and system data during the uninstallation of Groove?
When the Setup program is finished uninstalling Groove, restart the computer. How to uninstall Groove Virtual Office 3. For more information about how to back up an account, click the following article number to view the article in the Microsoft Knowledge Base: How to back up accounts and workspaces in Groove Then, click the Account tab, click Delete Account from this Computer , and then provide your password when you are prompted.
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