If you cannot find the cause, try including system services. However, in most cases, the problematic service is third-party. Disable any service that you find to be faulty, and try to start the computer again by selecting Normal startup. For detailed instructions, see How to perform a clean boot in Windows.
If the computer starts in Disable Driver Signature mode, start the computer in Disable Driver Signature Enforcement mode, and then follow the steps that are documented in the following article to determine which drivers or files require driver signature enforcement: Troubleshooting boot problem caused by missing driver signature x Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. The ISO should be of same version of Windows or a later version. Under the following registry subkey, check for lower filter and upper filter items for Non-Microsoft Drivers:.
For each third-party driver that you locate, click the upper or lower filter, and then delete the value data. Search through the whole registry for similar items. Process as an appropriate, and then unload the registry hive. To fix problems that occur after you install Windows updates, check for pending updates by using these steps:. Highlight the loaded test hive, and then search for the pendingxmlidentifier value. If the Stop error occurs late in the startup process, or if the Stop error is still being generated, you can capture a memory dump.
A good memory dump can help determine the root cause of the Stop error. For details, see the following articles:. For more information about page file problems in Windows 10 or Windows Server , see the following:. Check the functionality that is provided by the driver. If the driver is a third-party boot driver, make sure that you understand what it does. Additional information Published by CatkinApps.
Published by CatkinApps. Copyright CatkinApps. Developed by CatkinApps. Approximate size Age rating For all ages. This app can Microsoft. Permissions info. Installation Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices. Will try diskclean and defrag. Thanks a lot. Keep us posted and Welcome to CH! Since I cannot do a normal startup because computer freezes as soon as all icons show up on display and then mouse nor keyboard works a few seconds later , I assume I will be able to do suggested things from safe mode.
Is that correct? Hello Patio But still have the same issue. Computer will start like normal until the icons start popping up. Keyboard work before that as I have to put in password. Mouse also works until a few seconds after all the icons are on the screen and then everything freezes. Mouse, keyboard etc. Only way to get it to restart is a power cycle. Some options, such as safe mode, start Windows in a limited state where only essential programs are started.
Other options start Windows with advanced features typically used by system admins and IT pros. If you're using Windows RT 8. Creates a file, ntbtlog. Starts Windows using your current video driver and using low resolution and refresh rate settings.
You can use this mode to reset your display settings. Safe mode starts Windows with a minimal set of drivers and services to help troubleshoot issues. If a problem doesn't reappear when you start your PC in safe mode, you can eliminate the default settings and basic device drivers and services as possible causes.
There are three different safe mode options:. Enable Safe Mode. Starts Windows with a minimal set of drivers and services. Enable Safe Mode with Networking. Starts Windows in safe mode and includes the network drivers and services needed to access the Internet or other computers on your network. Enable Safe Mode with Command Prompt. Starts Windows in safe mode with a Command Prompt window instead of the usual Windows interface.
This option is intended for IT pros and system admins.
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